Live Chat Support How-To

I'm a longtime user of our campus XMPP Instant Messaging service (a.k.a. Jabber). It can be useful for initiating a support contact and getting a quick answer, or for starting the process of managing a longer-duration support issue in the ticketing system.  Chat isn't…

U-Bolt talk at OSG All Hands 2013

Just finished my talk on UC3 identity integration at OSG All Hands. Slides here: * UC3 Presentations * Full version (overview, technical) * Webinar (mostly technical) * OSG All hands (mostly overview) Other links: * https://uc3.uchicago.edu/ * https://uc3.uchicago.edu/news * https://uc3.uchicago.edu/ubolt * https://github.com/DHTC-Tools/ubolt * Contact:…

OSG AHM ATLAS Tier 2/3 Workshop, Monday

We're starting the ATLAS Tier 2/3 workshop now. This is my first attempt to liveblog anything, so hope it goes well. I'll try to keep up. * What's next for US ATLAS FY13 Facilities Milestones * March - Analysis jobs using FAX for data access…

Heading to Indianapolis

We're on the train to Indianapolis for the OSG All Hands Meeting. Tomorrow I'll give a very short talk on a hypothetical approach to scheduling virtual worker availability, and Tuesday I'll give a different rendition of the U-Bolt/identity talk that I did for…